Item Details

Kaspersky Internet Security 2010 3-User

(167 Customer Reviews)

Price: $29.99
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Technical Details

• Internet Security 2010 offers premium protection from viruses, spyware and all malware threats
• Advanced up-to-the-second protection and threat intelligence
• Built for fast, optimal PC performance
• Comprehensive identity theft and phishing protection
• Powerful anti-spam and two-way firewall

 

Product Details

Product Weight: 0.15 pounds

Shipping Weight: 0.15 pounds

Model: KIS903121

Manufacturer: Kaspersky Lab

Sales Rank: 15

 

Customer Reviews

Anti-virus,
by Craig, 2010-07-29

I do not like the continuous running of the program that you see all the time on the screen when the program is open. Not as user friendly as Norton but seems to be more effective so far.

 

Improved,
by T. Wong, 2010-07-29

It is better than 2009 version. Faster and more intuitive. I would recommend this to every one.

 

Great Product,
by Dennis R. Kaufmann, 2010-07-29

After a lot of research I decided on Kaspersky. Easy install on 2 laptops, 2hhrs on each including uninstalls for 2 other products. Kaspersky directed to uninstall programs for Norton. Install included full scans for both & complete updates. Also much better performance on both Vista units since install.

 

Kaspersky IS2010 Good; Customer Assistance Not So Much,
by John Buford, 2010-07-27

This is my third Kaspersky Internet Security purchase (I bought the 2008 and 2009 versions over the last two years). All went well at the beginning and IS2010 functioned just as the earlier versions had, protecting my laptop it advertised.

About a month after purchase, I was greeted one morning with a message "Files corrupted, black list corrupted". My reaction was ??? Wth? After reading all of the tabs and going through all actions I could conceive of, I finally sent an email to Kaspersky contact point (not easy to find, btw, although it is there; it was kind of like "Where's Waldo?") asking for help. As is always the case these days, I got an automated, cookie cutter response directing me to use the "rollback" tab to rectify the situation. The problem was that the "rollback" tab does not/not appear/work when the "black list corrupted" message appears. Therefore, the "if it's this problem, do this", approach didn't work because the problem of the black list and non-appearance of the rollback tab isn't in Kaspersky's problem lexicon. I wrote Kaspersky again and got the same message, at which point, I thought, I'm screwed; it's your modern day, electonic, non-human voice dead-end...

And then.... Two days later, IS2010 somehow revived and fixed itself, at which point, the "rollback" option suddenly appeared (thanks, a little late, don't you think?).

My suggestion is this: In developing their products and troubleshooting them, Kaspersky and other outfits (I'm thinking Apple and its iPhone debacle) should bring in ordinary users like me, hand them all sorts of problems, and then challenge them (the ordinary folks) to see if they can address the problems using the various "Help" modes that these companies put out. I'd wager that a lot (most, actually) of the help options, "tips", instructions, etc., are irrelevant and/or useless to the needs of most customers...

Bottom line is this: If companies can't afford to hire real people (lots of them!) to help their customers, then use real customers to design your "Help" systems so that they really work and don't leave people like me out there, frustrated, upset, and ultimately dependent on good luck to solve their problems...

 

Worth the money.,
by Nathin, 2010-07-23

I purchased Kaspersky based on a tech friends recommendation.
I got the 3 license pack on CD. The install was quick and painless but still requires a bit of download time to update everything else it needs, including a online verification of your license.

The software itself has lots of powerful tools and plenty of options to customize your scanning.
The interface is easy to navigate and use without having to delve into help files.

I find that the software has done a great job of catching anything that may slip by whether online or in e-mail. The price is good for a 3 computer pack. Although I've only had the software running for a few weeks it is far above Norton AV - which i previously though was the only antivirus I would trust.
Time will tell - but I am very happy with the purchase.